Our approach to safety
We’re regulated by the Care Quality Commission (CQC), the independent regulator for health and adult social care in England. Every year the CQC carry out an audit of our services in each location and produce a report with their findings and a rating of our services.
We operate a robust approach to the governance of our services, which are underpinned by the CQC’s 11 fundamental standards of care. Our Clinical Governance Steering Group, a multi-functional team representing different parts of our business, is responsible for making sure that we meet the CQC’s standards and that we continue to maintain the highest levels of safety across all areas of our business.
If you’d like to know more about our approach to governance, please email our Head of Quality & Compliance.
CQC
Assessed and fully certified
(reg no: 1-320308367)
NHS
Provider licence (Monitor)
ISO 9001
Quality Management System – fully accredited
ISO 14001
Environmental Management system – fully accredited
NHS
Digital Data Security and Protection - compliant
ICO
compliant
IHCD / EdExcel
training centres – fully certified
Our latest annual quality report provides information on our quality goals for our service, benchmarks our progress against the key priorities and outlines our objectives and plans for the year ahead.