Quality and governance
Our approach to safety
We’re regulated by the Care Quality Commission (CQC), the independent regulator for health and adult social care in England. Every year the CQC carry out an audit of our services in each location and produce a report with their findings and a rating of our services.
Our approach to governance
We operate a robust approach to the governance of our services, which are underpinned by the CQC’s 11 fundamental standards of care. Our Clinical Governance Steering Group, a multi-functional team representing different parts of our business, is responsible for making sure that we meet the CQC’s standards and that we continue to maintain the highest levels of safety across all areas of our business.
If you’d like to know more about our approach to governance, please email our Head of Quality & Compliance.
Service and care excellence
Assessed and fully certified
(reg no: 1-320308367)
Provider licence (Monitor)
Quality Management System – fully accredited
Environmental Management system – fully accredited
Digital Data Security and Protection - compliant
IHCD / EdExcel
training centres – fully certified
Our latest annual quality report provides information on our quality goals for our service, benchmarks our progress against the key priorities and outlines our objectives and plans for the year ahead.