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Welcome to E-zec

A thriving team committed to delivering high quality healthcare in our local communities since 1998.

Largest independent provider of

non-emergency patient transport services (NEPTS) to the NHS

specialist high dependency teams for critical inter-hospital and neo-natal transfers

bariatric ambulance services, supporting emergency services and planned healthcare visits, nationwide

specialist transport and healthcare support services to the public and private sector

E-zec at a glance


Colleagues including paramedics & clinically trained ambulance crews


Supporting you 24 hours a day 7 days a week 365 days a year


Locations across
the UK


A fleet of over 550
specialist vehicles


We make around 720,000
journeys each year


Each month we travel the equivalent of 30 times around the world

Highest quality
of care

As a company we are absolutely committed to providing the highest quality of care for everyone we look after – from the very first phone call to the successful completion of our service.

Our crews

Our ambulance care assistants are fully trained in first aid, basic life support and understand the needs of our patients.  Our more specialist colleagues follow the First Response Emergency Care (FREC) qualifications and all are experienced in caring for diverse medical and physical needs, ensuring everybody we look after is safe, comfortable and treated with the dignity they deserve.

Our news, views and updates

Improved emissions and road safety with Lightfoot

E-zec is delighted to have invested in a pioneering telematics system that will help us to significantly reduce our carbon footprint and allow us to continuously improve the way that
Specialist crews caring for patients who have fallen

Falls Service pilot scheme launches in Shrewsbury

This week sees the launch of our exciting new pilot service aimed at helping to reduce demand on frontline ambulance services, to ensure patients are seen in an even more

Celebrating National Apprenticeship Week

To celebrate National Apprenticeship Week, we’re shining a light on the benefits that apprentices are bringing to E-zec. We’ve partnered with Basegreen Academy, an approved apprenticeship training provider in pre-hospital

How others view our service

David was transporting my father to Addenbrooke’s and during the journey, my father had some complications. My father needed extra help and attention and David handled the situation efficiently and professionally but most importantly with the utmost care and compassion. Thank you for taking exceptional care of my father.
Mr G
I have had the best experience today with your staff Mr P.B & Mr John Drake. They took me from St Austell hospital to Derriford. They were brilliant. I was very nervous and had very high anxiety. They did their utmost to reassure me and calm me down by being so kind and chatting to me. I would like to say a big thank you.
Ms T
I would like to thank your staff members John Webb and Roger Thompson who went above and beyond to help our hospital staff with a patient who lives with dementia. They helped the patient, who was very distressed, and took them home.
Healthcare team
I would like to say that all the drivers that I had today – Alistair Nisbet, Amran Abu and Karen Day – were so helpful, kind and friendly. They are all a real asset to the company and I really value all that you do for me.
Mrs W
I would like to thank my ACA for the fantastic service I received – I was made to feel at ease and had a wonderful journey.
Mrs M-L
I would like to thank both workers who took me to my appointment and to the other two workers who brought me home. They were extremely helpful and very friendly and very polite and chatty. They really deserve a lot of appreciation – I can’t thank you enough for all the support and help. I went to the Robert Jones and Agnes Hunt Hospital, so thank you so so much.
Mrs A
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