Compliments and Complaints

We are committed to providing excellent customer care to the patients we transport; your feedback will help us to improve quality of our service. Examining feedback will give us a direct insight into what is working well – and not so well – in the way our organisation delivers care. It allows us to discover examples of good practice where lessons can be learnt, and areas of concern where improvements can be made.

To read our company complaints policy, click here.

Our Details

Patient Experience Team

Arthur Oakley
Gatehouse Road
Hereford
HR2 6RQ

Tel: 0300 777 8844
E Fax: 01737 501103
Email: patientexperience@e-zec.co.uk

Your Details

We are committed to protecting the privacy of all our clients and customers. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 2018.

You can rest assured that your details are not shared with any other parties when you contact us.

See our Privacy Policy for further details.

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