Senior Management Team
Andrew joined the company in 2003 after quickly working his way up through the ranks of one of the UK’s leading funeral providers implementing a robust IT infrastructure. He’s first role within E-zec was to drive through and update E-zec’s IT operating systems and financials. After recognising his skill set, Andrew moved onto a commercial role to drive the business forward completing many tender solutions for NHS commissioning bodies. Since taking up the role E-zec has been successful in securing 14 NEPTS contracts, all operating to a safe and satisfactory standard and within KPI.
Regional Operations Director
I began working for the NHS ambulance service in 1995, I hadn’t long graduated from university. I have remained working in ambulance services ever since. More recently focused on PTS and working as Head of PTS for SWAS. In 2017 I transferred to E-zec, and in early 2019 I took on the role of Regional Operations Director for the South-west. What I particularly enjoy about this role is working with the local teams and commissioners to develop and improve our services to patients and stakeholders.
Head of Quality & Compliance
Anna joined the E-Zec team in 2015 within our Cornwall contract. Anna is an experienced quality improvement, compliance lead in the healthcare sector with a successful track record of delivering complex programmes of work on time and to the highest standard. Anna has extensive compliance knowledge with all U.K. regulatory bodies and agencies primarily Care Quality Commission. She possesses the profound ability to promote, develop and establish positive safety culture within the company that meet legal requirements in terms of Health, Safety, and Compliance. Anna continues to drive innovation and change within E-Zec’s quality and compliance management systems.
Dr Alex Smallwood
Dr Alex joined E-zec in 2020, and is an experienced, practicing GP alongside his role with us. He has worked in Clinical Governance, and service design roles for the last 15 years alongside his clinical work, having worked with both the NHS and the private sector – locally and nationally. He has worked in health policy with the British Medical Association, and has chaired several national health committees. Over the last 4 years he has also gained an in-depth understanding of those who have experienced catastrophic and life changing injuries, throughout their recovery journey.
Victoria joined E-Zec in 2017, having gained a wide variety of experience in sectors as diverse as tech, wild foods and hair salons. She is AAT and ACCA qualified, having started as a purchase ledger clerk 30 years ago. She provides strategic and management information to the board, and is responsible for all statutory reporting, budgeting and financial compliance as well as day to day management of the finance function.
Wayne has a vast amount of experience and knowledge in the Non Emergency Patient Transfer Services field, having previously owned and operated Patient First from 1990 – 2012. With a vision to grow his business further, Wayne allowed a corporate company to take over the business and undertook a senior position within the service until October 2015. Over the years Wayne has been very close to E-zec and has often commented on how well the service operates. On leaving his previous employment Wayne was offered a job and immediately accepted the offer, supporting all NEPT services.
Fiona joined us in 2019 and is an experienced HR Director of 20 years, who has held both permanent and interim HR positions across a range of industries, including pharmaceutical, education and charity. Fiona brings a balance of strategic and operational leadership experience and her particular areas of interest are people leadership, organisational and cultural change, employee engagement and employee relations and she is lay member of the South East Tribunals.
Clinical Governance Lead
Gary’s experience stems from many years in the Patient Transport Sector, having started his career in 1976 with Mersey Regional Ambulance Service NHS Trust as an ambulance care assistant. Since then Gary has had many roles including; clinical governance manager and training officer for statutory NHS and Private NEPTS operators. Since starting his career Gary progressed into training road teams in basic First Aid to front line Paramedic duties. Gary holds many accreditations; including IHCD clinical and driving, City & Guilds and risk management. Gary’s role within the business is to ensure we are operating to a safe and satisfactory level, undertaking the clinical and Health & Safety lead for all NEPT services within E-zec.