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Senior Management Team

Paul Swann

Managing Director

Paul co-founded E-zec in 1998 with a vision to operate a quality, patient focussed ambulance service for both NHS Trusts and private sector customers. Starting on the road as ambulance personnel, Paul recognised the need within the industry and started reinvesting the profit back into the business. This allowed it to grow and flourish and take on new talent on the way. Paul is now the MD and his vision to operate a quality service is still visible and embedded across all of E-zec’s operations.

Kaajal Chotai

Director of Compliance & H&S

Kaajal is responsible for the leadership of a portfolio of compliance and quality initiatives.

After completing her masters in medical law and ethics, Kaajal embarked on a career in project and programme management in the charity, private and public sectors. She has over ten years’ NHS experience. Kaajal’s focus lies in building effective and sustainable systems for assurance and quality improvement, and nurturing a quality culture, where staff are committed and able to deliver quality care and service to its users.

Nick Gibson

Regional Operations Director

I began working for the NHS ambulance service in 1995, I hadn’t long graduated from university. I have remained working in ambulance services ever since. More recently focused on PTS and working as Head of PTS for SWAS. In 2017 I transferred to E-zec, and in early 2019 I took on the role of Regional Operations Director for the South-west. What I particularly enjoy about this role is working with the local teams and commissioners to develop and improve our services to patients and stakeholders.

Andrew Wickenden

Commercial Director

Andrew joined the company in 2003 after quickly working his way up through the ranks of one of the UK’s leading funeral providers implementing a robust IT infrastructure. He’s first role within E-zec was to drive through and update E-zec’s IT operating systems and financials. After recognising his skill set, Andrew moved onto a commercial role to drive the business forward completing many tender solutions for NHS commissioning bodies. Since taking up the role E-zec has been successful in securing 14 NEPTS contracts, all operating to a safe and satisfactory standard and within KPI.

Victoria Colquhoun

Finance Director

Victoria joined E-Zec in 2017, having gained a wide variety of experience in sectors as diverse as tech, wild foods and hair salons. She is AAT and ACCA qualified, having started as a purchase ledger clerk 30 years ago. She provides strategic and management information to the board, and is responsible for all statutory reporting, budgeting and financial compliance as well as day to day management of the finance function.

Debbie Morris

Regional Operations Director

Debbie Joined E-Zec in 2006, Her role within E-zec was to undertake HDU patients to and from hospital locations. Debbie’s passion for patient care and operational skills were immediately recognised and in 2007 was promoted to supervisor, then to contract manager. Debbie’s responsibilities were to operate a fully compliant (time critical) High dependency service for the University Hospital of North Staffordshire, now UHNM. Debbie’s role within E-zec has since moved on and is now UK operations manager linking the board directors and service location managers together.

Anna Prowse

National Senior Compliance Manager

Anna joined E-zec in 2015 as an ACA. With over 32 years of experience within the NHS, private, and Health & Social Care sectors, and a repertoire of skills including contract/operations management, planning & control, Anna moved into compliance, with fast track promotion to Head of Compliance. Anna has driven innovation and change within E-zec’s compliance and quality management systems. Her leadership style is to collaborate with and influence colleagues at all levels of the organisation, through developing motivational and engaging working relationships.

Wayne Spedding

Operations Director

Wayne has a vast amount of experience and knowledge in the Non Emergency Patient Transfer Services field, having previously owned and operated Patient First from 1990 – 2012. With a vision to grow his business further, Wayne allowed a corporate company to take over the business and undertook a senior position within the service until October 2015. Over the years Wayne has been very close to E-zec and has often commented on how well the service operates. On leaving his previous employment Wayne was offered a job and immediately accepted the offer, supporting all NEPT services.

Fiona Potter

HR Director

Fiona joined us in 2019 and is an experienced HR Director of 20 years, who has held both permanent and interim HR positions across a range of industries, including pharmaceutical, education and charity. Fiona brings a balance of strategic and operational leadership experience and her particular areas of interest are people leadership, organisational and cultural change, employee engagement and employee relations and she is lay member of the South East Tribunals.

Gary Parkinson

Clinical Governance Lead

Gary’s experience stems from many years in the Patient Transport Sector, having started his career in 1976 with Mersey Regional Ambulance Service NHS Trust as an ambulance care assistant. Since then Gary has had many roles including; clinical governance manager and training officer for statutory NHS and Private NEPTS operators. Since starting his career Gary progressed into training road teams in basic First Aid to front line Paramedic duties. Gary holds many accreditations; including IHCD clinical and driving, City & Guilds and risk management. Gary’s role within the business is to ensure we are operating to a safe and satisfactory level, undertaking the clinical and Health & Safety lead for all NEPT services within E-zec.

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