The E-zec team are without doubt our greatest asset. We rely on them to give patients the best experience possible. On the Road teams are carefully selected for their experience, expertise and their empathetic and cheerful patient approach. All personnel have enhanced Criminal Record Bureau checks, are driver assessed and undertake a full accredited in-house training programme.
Patient care training features heavily and is supported with annual refresher training to ensure we continue to offer the highest levels of patient care.
- Care: appropriate to every stage of a patient’s journey
- Compassion: patient care centred on empathy, kindness, respect and dignity
- Competence: experienced ambulance staff supported by regular, ongoing training
- Communication: ensuring we listen and there is shared decision making
- Courage: ideas sharing and willingness to speak up when things are wrong
I started with E-zec in October 2018, they are a company that are always continuing to look for new ways to support their crews and are supportive of progression. With myself since joining E-zec I have become a qualified Mental Health First Aider, they also keen to support management with training courses so we are continuing to learn to help us conduct our job the best way possible. There is a good level of support across the company from other contracts and other departments throughout the company so there is always someone to turn to for help and advice.
I have been working as an ambulance care assistant for E-zec Medical since November 2019 and have found that every day is different, meeting and helping clients and realising you’ve made a difference. Some shifts are more demanding than others but there is always a sense of satisfaction on completion. The crewmates I work with have made me feel extremely welcome and are very supportive, especially during my first few weeks in the job. I really enjoy the role and the challenges it brings
I joined E-Zec in 2015 as a call taker, and over the years have worked hard to progress into my new role of Compliance Assistant.
The management within the company are approachable and are always on hand to give advice on how to get the most from the job. When you’ve made a difference for a patient you realise how regarding and meaningful the job truly is.
I started with E-zec in 2003 as an ambulance care assistant, repatriating people from UK airports to home or hospital, who’d had an accident abroad. Although E-zec was very young at the time, it was nice to feel part of a growing family business. At the time Derek and Paul who own the business were very much engaged with the day to day running of E-zec and often went out on transfers, which was nice to see.
Having progressed through the company and undertaken many roles within E-zec, from driving an ambulance, to been an Interim Operations Manager. I was able to progress further and with the support of the senior management team, I am now currently the Service Monitoring Manager for the business, supporting all of our NEPTS contracts.
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